Complaint

If you have encountered any issues or concerns regarding MiniCabRide’s service, we encourage you to voice your complaint through the appropriate channels. To do so, simply visit our website and navigate to the ‘Contact Us’ page. On this page, you will find a form where you can select the ‘Complaint’ option to ensure that your feedback is directed to the right department.

We take complaints seriously and strive to address any issues promptly and effectively. In order to provide transparency and clarity, we have implemented comprehensive Complaints and Dispute Resolution policies. These policies can be found on our website, under the dedicated section labeled ‘Company’s Complaints and Dispute Resolution’. We encourage all customers to familiarize themselves with these policies to ensure a smooth and fair resolution process for any grievances they may have.